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Terms and Conditions

• Full payment is required with the booking to reserve a place on the course
• All costs are in Australian dollars
• Clear Horizon training programs are subject to the following cancellation and refund policy:
• If the participant withdraws from the nominated course by advising us in writing within 14 days prior to the course date, they will receive a refund of the total course fee minus a AU$50.00 administrative fee;
• If the participant withdraws from the nominated course by advising us in writing less than 14 days prior to the course date, a 50% cancellation fee is incurred and the balance will be refunded.
• If the participant fails to attend on the day, they will receive no refund of the course fee. In special cases deferral to a later training course may be allowed.

Note: the participant/organisation may nominate a replacement at any time before the first day of the course transferring the registration for a AU$50.00 administrative fee;

In event of rescheduling or cancellation of a Clear Horizon course:

• Clear Horizon reserve the right to cancel a course if we have not achieved a minimum of 12 participants.
• Clear Horizon will refund all payments made if the course is cancelled or postponed by more than four weeks. The participant may also choose to transfer his/her registration (of equal value) to any other Clear Horizon course or to any other person attending a Clear Horizon course without incurring any additional cost (subject to the availability of places). Clear Horizon will also try to accommodate alternative arrangements acceptable to the client.