o    Course placement will be secured upon full payment of the invoice that will be provided to the participant by Clear Horizon Consulting Pty Ltd.

o    All costs are in Australian dollars and include GST

o    Credit Card payments incur a 3% surcharge

 

Clear Horizon training programs are subject to the following cancellation and refund policy:

 

o    If the participant withdraws from the nominated course by advising us in writing 14 days prior to the course date, they will receive a refund of the total course fee minus a AU$100.00 administrative fee;

o    If the participant withdraws from the nominated course by advising us in writing less than 14 days prior to the course date, a 50% cancellation fee is incurred and the balance will be refunded. In special cases deferral to a later training course may be allowed.

o    If the participant fails to attend on the day, they will receive no refund of the course fee. In special cases deferral to a later training course may be allowed.

 

Note: The participant/organisation may nominate a replacement at any time before the first day of the course.

Discounts

A discount of 15%* off the course fee is offered to;

o    Australasian Evaluation Society (AES) Members

o    staff from Non Government Organisations (NGOs)

o    Students

o    Organisations that register 3 or more staff at the same time on the one course

* This discount is not to be used in conjunction with any other offer. The participants AES membership number or student number may be required at time of booking.

In event of rescheduling or cancellation of a Clear Horizon course:

  • Clear Horizon reserve the right to cancel a course if a minimum of 12 participants has not been achieved 2 weeks prior to course commencement.
  • Clear Horizon will refund all payments made if the course is cancelled or postponed. The participant may also choose to transfer his/her registration (of equal value) to any other Clear Horizon course or to any other person attending a Clear Horizon course without incurring any additional cost (subject to the availability of places). Clear Horizon will also try to accommodate alternative arrangements acceptable to the client.