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Unpacking Bias: Most Significant Change and Language Influence on the Selection Process

A little while back, we had an interesting exchange in our Microsoft Teams channel about the inherent bias in the story selection process in the Most Significant Change (MSC) technique and what can be done to address it. In honour of the approaching 20-year anniversary of the MSC method (yes, it’s really been around for nearly 20 years!) we thought we should shine a light on how we help clients and learners mitigate the effects of their story selection bias to make the most of the MSC method.

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Progress 2019